SMS Service and Voice Banking Service

Our new services, SMS Service and Voice Banking Service, enable you to obtain information on your credit card and debit card balance, and a reference number for debit card and individual card payments.

For more information, call your personal manager or our Call Centre on 08 0000 8888.

Card Balance Information

Send a text message in the following format:

STN(space)Card Number (example: STN 7824723012345678) to the mobile number 064 888 22 88, and you will receive the information you require.

*this service is charged in accordance with the valid SMS tariffs of your preferred mobile operator in Serbia.

Reference Number for Debit Card and Credit Cards Payments

For individual cards, all you need to do is send a text message in the following format:

PNB_IND(space)Card Number(space)amount  (example: PNB_IND 7824723012345678) 30000(the amount should be entered without any number separators, e.g. commas, spaces) to the mobile number 064 888 22 88.

For group payments, send a text message in the following format:

PNB_GRU(space)Card Number(space)amount (example: PNB_GRU 7824723012345678) 10000 (the amount should be entered without any number separators, e.g. commas, spaces) to the mobile number 064 888 22 88.

*this service is charged in accordance with the valid SMS tariffs of your preferred mobile operator in Serbia.

Voice Banking Service

By calling the FREE telephone number 08 0000 8888 and choosing the option under Fuel Card, you can obtain information on your card balance and the reference number for debit card and credit card payments.